Hyatt Regency Chennai

The staff were exceptionally helpful. We were met at the airport by Saravanan who looked after us very well and he also took us on a tour of the city. He speaks very good English and was very informative, thank you. Jalaladeen who met us at the door helped us on so many occasions. Telephoning tour operators and taxis, he made things so easy for us, thank you. The hotel has stunning decor with many sculptures and wall art. The entrance lobby at street level is exceptional. We enjoyed our time in the club lounge which has amazing city views. Our only disappointment was the lack of a swimming pool and shaded outside space. The area was under refurbishment.

I am writing this review with immense gratitude and appreciation for the incredible hospitality extended to us throughout our stay. Each day spent at your hotel was made memorable and cosy, far beyond our expectations, thanks to the dedication and excellence of your staff. A special mention must be made of Housekeeping staff B. Simon, whose thoughtful and meticulous care turned our room into a sanctuary. Every day, we returned to beautifully arranged beds and a refreshingly serene atmosphere—his consistency and attention to detail were simply remarkable. Our heartfelt appreciation also goes to Srijita, your outstanding Guest Relationship Officer. Her professionalism, warmth, and sincere efforts to ensure our comfort made a profound impact on our experience. She truly embodies the spirit of exceptional hospitality. Breakfast every morning was a delight, thanks to the excellent service from Mrindi, Kartik, Arindam, Sahil, Sweety, and Jeni. Their cheerful demeanor and attentive service brought so much joy to the start of our day. Lastly, I must highlight the impeccable service at the lounge area, where Aridya (unable to recall) ensured everything ran seamlessly. Her extraordinary sense of hospitality and charm elevated our entire stay. In my sincere opinion, Simon, Srijita, and Ariya are invaluable assets to your establishment. Their pleasant gestures, positive attitudes, and dedication have not only made our stay unforgettable but have left us with a lasting impression—and a strong desire to return. Thank you once again for making our stay at Hyatt truly exceptional.

I booked the hotel for 3 to share a room. In fact I was also made to understand that an extra bed could fit within the room. However when we tried to fit the extra bed in, there was no room to move. I brought in up with the assistant manager Kartik who immediately offered an upgrade at minimal additional costs.

The room was impeccably clean, which made my stay extremely comfortable.A special mention for Mr Ramlall for this exceptional service; and ensured everything was spotless and attended to any requests promptly. The breakfast buffet was another highlight of our stay. It offered a wide variety of delicious options, catering to all tastes and dietary preferences. Every morning was a delightful start to the day thanks to the quality and freshness of the food. Additionally, the staff at the hotel were incredibly sympathique and welcoming. Their warm and friendly demeanor made me feel right at home.

I loved the service and the staff's behavior upon my arrival after a long flight. My check-in was smooth and quick! The room was spacious with all the amenities one would need for a business as well as family vacation. I was able to comfortably take a couple business calls in peace and quiet within the confines of my room. Due to where the hotel is situated, it is well connected to many important locations like the US Consulate and the VFS Office. The metro station AG-DMS is also barely 100m away. The food is quite good, especially from Stix. Overall, I am satisfied and would stay here again, given the need to be in this part of town again.